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Position Details
Reference Number 15755
Position Title Client Care Advisor | Full time | Bentley
Employment Type Full Time
Division Juniper Community
Region Juniper Community
Position Summary

What's on offer?

  • Salary packaging of up to $15,900 p/a
  • Option to salary package a vehicle (SUV or Sedan)
  • Permanent full time role in a growing organisation committed to quality care

Juniper Community provides community based care programs that assist our aged clients to continue to live independently in their own homes. Renowned for our commitment to the delivery of person centred care and best practice in relation to the provision of quality care, you will be working in a supportive environment that encourages initiative and leadership.

The Client Care Advisor is responsible for the coordination and delivery of community aged care packages and the Commonwealth Home Support Program, incorporating the wellness approach and embracing the Consumer Directed Care model. Care and services are to be within budget, responsive, timely and empowering, enabling the client to lead a continued safe and independent life within their own home.

On offer for the successful candidate is a permanent role, 75 hours per fortnight. 

Key Responsibilities:

  • Development of care plans for clients on aged care packages in collaboration with the client, family and clinical team.
  • Service planning, case management, budget management and administration of Consumer Directed Care packages.
  • Monitor at-risk clients and review service delivery to ensure suitability of services.
  • Attend Community Support Worker, ACAT and Sector Network meetings to build and develop relationships and promote Juniper Community.
  • Identify and resolve operational issues as they arise.
  • Ensure compliance with Occupational, Safety and Health requirements including appropriate Injury Risk Management.

Demonstrated Skills, Knowledge and Experience required:

  • Relevant Diploma or Cert IV qualifications in Community Services, Aged Care or Home and Community Care
  • Coordination and case management of Community based care programs within the consumer directed care model.
  • Experience in managing budgets and interpreting financial information.  
  • Knowledge of Procura is highly desirable.
  • A customer focussed attitude with the ability to build relationships based on trust and respect.
  • Strong client advocacy skills, excellent teamwork and liaison skills.
  • High level computer literacy as well as excellent written and verbal communication skills.
  • A current and valid WA Driver's Licence 

Juniper is a leading provider of care, accommodation and support services for older Western Australians. We are a values driven, community benefit organisation that excels in social enterprise for the benefit of all people. Our response to increasing need encompasses a strong presence throughout metropolitan Perth and in the Kimberley, Mid-West, Wheatbelt, South West and Great Southern regions, giving us one of the largest care footprints in Australia. We believe in celebrating life, and strive to add value to the communities in which we operate, where our staff and volunteers work to deliver our Vision and Mission.

People of all ages are encouraged to apply. Juniper may commence the recruitment process prior to the advertised closing date.

Selection Criteria Essential: Have you received or are willing to receive your 2020 flu vaccination?
Contact Person Chanelle Barker
Contact Number (08) 9240 0316
Alternate Contact Person Gail Marley
Alternate Contact Number
Position Description no position descriptions have been provided

Application Guide View Guide
Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.
Juniper reserves the right to close advertising without prior notice.