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Position Details
Reference Number 15127
Position Title Hospitality Services Manager | Full Time | Balcatta
Employment Type Full Time
Division Residential
Site Juniper Regional
Position Summary

What’s on offer:

  • Attractive base salary $110k
  • Access to salary packaging of $15,900 p/a
  • Option to salary package a vehicle
  • Full Time Role

Juniper is now inviting applications from experienced Hospitality Services Managers with an established history of managing catering, laundry and cleaning operations across multiple locations.

Reporting to the Executive Director Corporate Services, this brand new position is responsible for the financial oversight and quality management of our hospitality operations.

As a leader in your field, you will utilise your substantial experience to ensure consistent compliance with relevant legislation. Your strong commitment to continuous improvement will be a model to our laundry, cleaning and catering teams and help us enrich the person centred culture we strive to uphold. You will be pivotal in maintaining absolute confidence that Juniper’s services align with our customers’ expectations and aged care standards.

We are looking forward to hearing from applicants that have a strong business acumen and the ability to confidently plan and manage financial performance.  Equally important for success will be well practiced communication skills to build and sustain effective, consultative relationships with a large group of key stakeholders, including our senior management team and other operational leaders.

To apply, please upload a copy of your current resume and a cover letter (no longer that 2 pages), addressing the selection criteria below.

Key responsibilities include:

  • Lead monitor and provide expertise in the catering, laundry and cleaning services across the organisation in order to meet the Aged Care Quality Standards, Environmental Health Regulations and other relevant legislation.
  • Implement, manage and monitor continuous improvement plans that will drive customer satisfaction for all hospitality services.
  • Plans and monitors financial performance for hospitality services across the organisation.
  • Ensures compliance with Occupational, Safety and Health requirements including Injury Risk Management.
  • Provide consolidated assurance that Juniper is meeting required standards of food production.
  • Conduct audits as necessary.
  • Investigate incidents and instigate actions, ensuring correct and thorough documentation.
  • Ensure accurate recording of all associated document.
  • Ensure infection control strategies are established and maintained.
  • Leadership including the identification of training needs, in order to direct and promote efficient and effective work practices.


Selection Criteria - Qualifications, Knowledge, skills and experience required:

  • Qualifications in Catering Management, Chef training or Hotel-Hospitality Services (essential).
  • Knowledge of Aged Care Quality Standards, current OSH and legal requirements relating to catering, and statutory regulations relating to the provision of catering services and food handling.
  • Demonstrated experience in a Senior Hotel Services based role.
  • Aged Care experience (highly desirable).
  • Ability to work in a consultative team environment, build relationships and work within a continuous quality improvement culture.
  • Consultative and collaborative approach in the management of the customer experience.
  • Demonstrated management experience and the ability to foster teamwork.
  • Highly effective and accurate written and verbal communication skills.
Contact Person Rebecca Antonio
Contact Number (08) 6151 6832
Alternate Contact Person Megan Hayes
Alternate Contact Number
Position Description no position descriptions have been provided

Application Guide View Guide
Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.
Juniper reserves the right to close advertising without prior notice.